Our privacy position

Your privacy is important to us. As one of the world’s major mobile operators, ICL’s privacy specialists are dedicated to their work, and the company maintains strong internal procedures across our markets to protect your privacy.

Key Facte

We take pride in protecting your privacy and are committed to earning your trust. We do this by keeping your information safe and secure, and by being transparent about how we handle your data. We continuously review our privacy practices throughout the ICL Group and conduct regular training with the people involved in privacy-related activities.

We strongly believe that you should get as much value as possible when you share your data with us. Therefore, whenever we process data on your behalf we strive to add value to the services you receive from us and provide you with personalized and more relevant services.

Understanding our privacy position

We value your privacy and take the protection of your personal information seriously, so it is important to us that you understand how we collect and process personal information about you.

This privacy notice applies to the processing of the personal information that we collect when you use any of our services, including any of our websites. Please read our privacy notice in conjunction with the Terms of Service of any particular service that you use, which may outline additional service-specific terms regarding the personal information we collect about you.

Our privacy notice explains what personal information we collect about you, why and how we collect and process it, and how we share it with others. It also explains the privacy rights that you have in relation to your personal information and how you can exercise these rights. The ICL Group privacy notice will be implemented and put into motion in all of our operations during 2015.

Handling access requests from authorities

In each country where ICL operates, law enforcement agencies (LEAs) and other authorities have the legal power to access the personal data we possess or information from our networks.

This information is typically used to solve criminal cases, prevent serious security threats or help find missing people. While the duty to protect human rights, such as privacy and freedom of expression, rests with the authorities, we must also acknowledge the challenges that may arise if authorities excessively use their power to access data. Therefore we work to maintain and develop our internal routines and discuss the challenges we face with relevant stakeholders. This section provides further detail on how we work to respect privacy and freedom of expression when we get requests from authorities.

How we work with privacy

ICL Group Privacy Officer is responsible for group-wide internal requirements on processing of personal data, and for annual Privacy Assessment in ICL Group.

The company responsible for processing of personal data is the legal entity with which you have an agreement or a customer relation.

Local Privacy Officers ensure that our companies and the employees have the necessary training in protection of personal data, provide guidance on all relevant matters and monitor proper processing of personal data.

ICL’s Group Internal Audit is an independent, objective, assurance and advisory unit. By disciplined and systematic approach they conduct relevant reviews. Their evaluations are used to improve the effectiveness of the company’s risk management, control, reporting and governance processes, also regarding protection of personal data.